Emergency

Call (419) 878-4972

In case of an emergency, a technician is on call 24 hours a day, 7 days a week. 

Is this an emergency?

If you're not sure, please call. It's better to call than to risk it. Do not hesitate if you smell gas or have a CO alarm. There is no charge to have us come and check your home. Safety first! 

What does Natural Gas smell like?

Natural gas has an odor.
To help you detect natural gas, we add a strong odor that smells like rotten eggs.

If you smell this odor:

• Evacuate your home.
• Do not switch any electrical appliances -- including lights -- on or off.
• Do not use matches.
• Do not use telephones or cell phones.
• Call Waterville Gas at 419.878.4972
• Do not re-enter your home until Waterville Gas has declared it is safe.

If you would like to smell natural gas, call our office at 419.878.4972 and request a safety sniff odor card.

Carbon Monoxide

Carbon monoxide is often called "The Silent Killer" because it can not be seen or smelled.

It is a toxic gas produced when natural gas and other fuels do not have an adequate supply of oxygen to burn completely. When carbon monoxide is breathed into the body, it combines with the body's blood and prevents it from absorbing oxygen.

Common causes of carbon monoxide poisoning include:

• Using cooking appliances for heating purposes.
• Malfunctioning heating equipment.
• Blocked chimneys.

Symptoms include:

• Severe headaches.
• Nausea.
• Vomiting.
• Sleepiness.

If you suspect carbon monoxide poisoning, call 911 immediately.