Security deposits will accrue 3% interest if held for 180 days or longer. Accounts are reviewed every 12 months and if at the time of the review the account is not delinquent, has not been disconnected for nonpayment or had not more than 2 past due bills during the preceding year, the security deposit plus interest will be applied to customer bill. If customer moves or service is disconnected for nonpayment, the security deposit and interest if applicable will be applied to the final bill.
Deposits can be waived if you are (1) A current customer in good standing. (2) Present a letter of credit from a previous gas company with service in your name for the last 24 months and not more than two bills gone past due. (3) You can provide a guarantor who is a current Waterville Gas Company customer who is in good standing.